Streamlining Parking Operations with SAP Business One ERP Solution
A leading parking management company provides services for both public and private parking lots. Their main offerings include ticketing, valet services, and payment processing for municipalities, private enterprises, and commercial properties. As the company’s portfolio is growing, the demand for automation and efficient automation increases. The client wanted to implement SAP Business One ERP into the system for an integrated solution.
- Industry Parking, Transportation, Logistics
- Solution ERP Solution
- Technology Used SAP Business One
Project Overview
Silver Touch Technologies Canada partnered with the parking management company to implement SAP Business One, a comprehensive ERP solution designed to streamline and integrate key operations.
Enhanced Efficiency with Streamlined Ticketing and Payment Processes- Automated Ticketing & Payment:
Integration with TicketTech Payments and TicketTech Tickets automated the entire ticketing process, reducing manual data entry and the potential for errors.
- Faster Payment Processing:
Customers could pay parking fees quickly and efficiently, reducing wait times and improving cash flow.
- Enhanced Workflow Automation:
Automated invoicing, payment reconciliation, and ticket management reduced administrative burdens.
More Inventory Accuracy with Better Parking Lot Management
- Real-time Updates:
Integration with Valet Manager and Rapid File allowed the company to track valet services and parking spaces in real-time, ensuring accurate availability.
- Demand Forecasting:
Improved operational efficiency by tracking usage patterns and optimising valet services and parking space management.
- Multi-Location Management:
SAP Business One enabled seamless management of parking lots and services across multiple locations, ensuring consistency and efficiency.
- Automated Billing & Payments: Integration with BillTrust Payments and RevoPay enabled automated payment collections across locations, reducing delays in revenue realisation.
- EDI Integration with TrueCommerce: Automated electronic data exchange with B2B partners and government authorities, ensuring regulatory compliance and minimising data entry errors.
- Regulatory Compliance:
Automated compliance with local tax and fee regulations through integrated modules, ensuring timely reporting and adherence to laws.
- Banking Integration- Ensuring integration with Chase Bank for smooth financial transactions and payment processing.
Challenges They Faced
Key Features of SAP Business One ERP
Master Data Management
Unified management of customer, parking lot, and transaction data across all systems.
Order & Payment Processing
Integration with TicketTech systems enabled automated ticket creation, payment processing, and invoicing.
Real-Time Financial Reporting
An integrated financial module provided real-time tracking of revenue and expenses, enhancing decision-making.
Inventory Management
Real-time tracking of parking permits, valet equipment, and parking space management tools.
Customer Relationship Management (CRM)
Detailed customer profiles to personalise services and improve customer engagement.
Integration with Third-Party Systems
Smooth data exchange with Paychex, BillTrust, RevoPay, and Chase Bank for streamlining financial operations.
Solutions by Silver Touch Technologies
Selection & Implementation
- Ticketing & Payment Integration-
Integrating TicketTech Payments and TicketTech Tickets for seamless ticket issuance and payment processing.
- Valet Management-
Automating valet services by integrating the Valet Manager.
- Payroll & Employee Management-
Integrating Paychex for effective payroll and data management.
- Accounts Receivable & Payments- Integrating BillTrust Payments and RevoPay for streamlining payment collections, billing, and financial reporting.
Conclusion
By integrating TicketTech Payments, TicketTech Tickets, Valet Manager, Rapid File, Paychex, BillTrust Payments, RevoPay, and Chase Bank, the parking operations company achieved enhanced efficiency, improved data accuracy, and significant cost savings.
